FAQ

 Q  Do you provide Samples?

A  Yes, we have samples available for most of our papers, and are happy to send them free of charge via post.  These samples are precut, and are provided so customers can see the true colour/texture of a paper before purchasing.  We don’t send samples to those requesting it for scrapbooking projects etc.

Samples are not available for our wall murals

Q  What is a batch number?

A  Wallpaper is printed in batches of rolls. It is important to have the same batch number, to ensure colours match exactly. The batch number is usually located on the wallpaper label close to the pattern number.  If there is a chance you may need an extra roll, it is usually advised to order the extra roll just in case, and then return it unopened and unused within 3 months of purchase if you find you don’t need it.

Q  Are your papers pre-pasted?

A   Only one of our papers are pre-pasted at this stage.  The others are either Paste the Paper, or Paste the Wall applications